Returns & Exchanges
At Flux Footwear, we want you to be fully satisfied with your performance gear. If your new shoes aren't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Gear
Place the footwear back in its original box and secure it inside a shipping mailer, attaching the prepaid label clearly on the outside.
- 4.Drop Off and Track
Take your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.